Privacy Policy
Your privacy is important to us. It is the policy of MeierEnergy, the owner of this website, https://meierenergy.com, to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In case our site contains links to third-party sites and services, please note that these sites and services have their own privacy policies. After following a link to third-party content, you should read their privacy policy information regarding the collection and use of personal information. This privacy policy does not apply to your activities once you leave our site.
This policy is effective as of August 6, 2024.
Last updated: August 6, 2024.
Information We Collect
The information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices when accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not be notified of such errors, even at the moment they occur, or of their occurrence or nature.
Please note that while this information may not be personally identifiable by itself, it may be possible to combine it with other data to personally identify individuals.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device type
- Operating system
- Unique device identifiers
- Device Settings
- Geolocation data
The data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may ask for personal information, for example, when you subscribe to our newsletter or when you contact us. This may include one or more of the following:
- Name and surname
- Email address
- Phone/mobile number
- Home/mailing address/city/country
- Your company
Sensitive information or “special category data” constitutes a subset of personal information that receives a higher level of protection. Examples of sensitive information include data related to your racial or ethnic origin, political opinions, religion, trade union or other professional associations, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal history, health information, or biometric data.
The types of sensitive information we may collect about you include:
- Biometric information
We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.
User-Generated Content
We consider “user-generated content” as materials (text, image, and/or video content) provided voluntarily by our users for publication, processing, or use on our platform. All user-generated content is associated with the account or email address used to submit the materials.
Please note that any content you submit for publication will be public after publication (and subsequent review or validation process). Once published, it may be accessible to third parties not covered by this privacy policy.
Transaction Data
Transaction data refers to data that accumulates during the normal operation of our platform. This may include records of transactions, stored files, user profiles, analytics data, and other metrics, as well as other types of information created or generated as users interact with our services.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason to do so. In this case, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you perform any of the following actions on our website:
- Register for an account
- Requests for quotes.
- Sign up to receive updates from us via email or social media channels
- Using a mobile device or web browser to access our content
- Contact us by email, social media or similar technologies
- Mentioning us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- Provide the basic features and services of our platform
- Allow you to customize your experience on our website
- Deliver products and/or services
- Contact and communicate with you
- Conduct analysis, market research, and business development, including operating and improving our website, associated applications, and social media platforms
- Enable you to access and use our website, associated applications, and social media platforms
- Attribute any content (e.g., posts and comments) you submit and that we publish on our website
- Conduct technical evaluations, including operating and improving our application, associated applications, and social media platforms
We may combine voluntarily provided and automatically collected personal information with general or research data we receive from other trusted sources. For example, if you provide your location, we may combine this with general information about currency and language to enhance your experience on our site and services.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensure all passwords associated with accessing your personal information and accounts are secure and confidential.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This period may depend on what we are using your information for, as described in this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for as long as your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or anonymize it by removing all details that identify you.
However, if necessary, we may retain your personal information to comply with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.
Children’s Privacy
We do not target any of our products or services directly to children under 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
a parent company, a subsidiary, or an affiliate of our company
third-party service providers to enable them to provide their services, including (but not limited to) IT service providers, data storage, hosting and server providers, analytics services, error loggers, debt collection agencies, maintenance or troubleshooting providers, marketing providers, professional advisors, and payment system operators
our employees, contractors, and/or related entities
our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for the goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or potential legal proceedings, or to establish, exercise or defend our legal rights
third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
an entity that buys, or to which we transfer all or substantially all of our assets and business
The third parties we currently use include:
- Analytics
- Brevo
International Transfers of Personal Information
The personal information we collect is stored and/or processed in Morocco, or where we, our partners, affiliates and third party providers maintain facilities.
The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will make those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Your Rights and Control Over Your Personal Information
Your Choice: By providing personal information, you understand that we will collect, store, use and disclose your personal information in accordance with this Privacy Policy. You are not required to provide us with personal information, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from Third Parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person’s consent to provide us with the personal information.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of personal information which we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the contact details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is necessary to provide you with a particular service or offer (for example, processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including by granting discounts or other benefits, or imposing penalties, or providing you with a different level or quality of goods or services.
Downloading Personal Information: We provide a way for you to download the personal information you have shared on our site. Please contact us for more information.
Data Breach Notification: We will comply with laws applicable to us in the event of a data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the results of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulator or data protection authority regarding your complaint.
Limits of our policy
Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of these sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here, at the same link through which you access this Privacy Policy.
If the changes are material, or if required by applicable law, we will contact you (depending on your communication preferences with us) and all of our registered users with the new details and links to the updated or amended policy.
If required by law, we will obtain your permission or provide you with an opportunity to consent or refuse, as appropriate, any further uses of your personal information.
Additional Disclosures for Compliance with the General Data Protection Regulation (GDPR) (EU) Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (called “data controllers”) and organizations that process personal information on behalf of other organizations (called “data processors”). We, MeirEnergy, located at the address provided in our Contact Us section, are a data controller in respect of the personal information you provide to us.
Legal bases for processing your personal information
We will only collect and use your personal information where we have a legal right to do so. In this case, we will collect and use your personal information lawfully, fairly and in a transparent manner. If we ask for your consent to process your personal information and you are under 16, we will seek consent from your parent or legal guardian to process your personal information for that specific purpose.
Our legal bases depend on the services you use and how you use them. This means that we only collect and use your information on the following bases:
Consent from you
When you give us your consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the means we provide; however, this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. Although you can unsubscribe at any time, we cannot recall emails we have already sent. If you have any further questions about how to withdraw your consent, please do not hesitate to contact us using the details provided in the Contact Us section of this Privacy Policy.
Execution of a contract or transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps before entering into a contract or transaction with you. For example, if you purchase a product, service or subscription from us, we may need to use your personal and payment information to process and deliver your order.
Our legitimate interests
Where we believe it is necessary for our legitimate interests, such as providing, operating, improving and communicating our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, taking steps to operate our services effectively, marketing analysis, and taking steps to protect our legal rights and interests.
Compliance with the law
In some cases, we may have a legal obligation to use or retain your personal information. These cases may include (but are not limited to) court orders, criminal investigations, governmental requests, and regulatory obligations. If you have additional questions about how we retain personal information to comply with the law, please feel free to ask us using the contact information provided in the Contact Us section of this Privacy Policy.
Your Rights and Control Over Your Personal Information
Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe that your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of pursuing a legal claim; or (iv) we are considering your objection to processing based on legitimate interests.
Objection to processing: You have the right to object to processing of your personal information which is based on our legitimate interests or the public interest. If this is done, we must provide compelling legitimate grounds for the processing which override your interests, rights and freedoms, in order to proceed with the processing of your personal information.
Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in a CSV or other easily machine-readable format. You may also have the right to request that we transfer this personal information to a third party.
Deletion: You may have the right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to remove your personal information from our current records. If you ask us to delete your personal information, we will inform you of the impact the deletion will have on your use of our website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, will be specified in response to your request. If you terminate or delete your account, we will delete your personal information within 90 days of deleting your account. Please note that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.
Contact us
For any questions or concerns regarding your privacy, you can contact us using the following details:
:Customer Service: MeierEnergy client@meierenergy.com